04.10.18 iCourt Portal Searches Impacted by System Slowdown
If you have attempted to search the iCourt Portal recently, you may have received an error message, stating: "There was an error while processing your request. Please try again later." This issue is particularly prevalent when multiple cases or parties should be returned as part of the search result. You may be able to work-around the error by refining your search criteria, using the “Advanced Filtering Options” within Smart Search, such as limiting your search to a specific county instead of all counties.
We have escalated this issue to our technology provider, who has made this a priority to resolve as soon as possible. We are not certain when this issue will be fully addressed, but we plan to update both the home page of the iCourt Portal and the iCourt project website with timing or additional details. Please visit either page for updates.
We apologize for this inconvenience and will continue to work with our technology provider to resolve this issue as soon as possible.